Shipping Policy
DELIVERY TIMES
Below you will find the average delivery times for all our orders:
Order Processing
1 to 3 business days. This may be longer if the order is placed on a Friday night or during the weekend.
Estimated Delivery
8 to 15 business days after dispatch.
HOW TO PLACE AN ORDER
The ordering process at Clara Chelsea is as simple as possible. Follow the steps below:
1. Product
Go to the product page and add the desired item to your cart by clicking the “Add to cart” button. Please make sure you have selected the correct variants before continuing.
2. Checkout
Click “Proceed to checkout”. On the information page, enter your correct address details. Once everything has been filled in correctly, click “Continue to shipping”.
3. Review
On the shipping page, carefully check the address details you entered. At this stage, you will also see that all shipping is completely free. Click “Proceed to payment” to continue.
4. Payment
Select your preferred payment method. All payments are encrypted via SSL, so you can always count on a secure payment environment.
5. Confirm
Click “Complete Order” and you will be redirected to your chosen payment method. Follow the instructions to complete your order. If you experience any issues, please contact us.
PAYMENT METHODS
At Clara Chelsea, all payment methods are encrypted via SSL. This means you can always rely on a safe and secure payment environment.
Credit Card
AMEX · Mastercard · Maestro · Visa
EPS
Electronic payment
Sofort
Instant bank transfer
SSL
All payments are encrypted.
SHIPPING COSTS
We cover the shipping costs on all orders.
All our products are delivered directly to your door, completely free of charge. No minimum order value is required.
ORDER DISPATCH
Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible. That is why we make sure your order is processed and shipped as quickly as possible.
In order to offer fair prices on our products, we collect orders in larger quantities and ship them once the required minimum quantity has been reached. We appreciate your understanding and your support in helping us create a better and more sustainable shopping experience.
Please note: Like many other online stores, we may experience busy periods and occasional delays. Please take this into account when placing your order. We will always do our best to ship your order as quickly as possible.
To check whether your order can be dispatched today, please contact us by email. Our customer service team will be happy to advise you on the best solution.